by KL Chin
Those who are truly masterful in any business have a network of contacts. They know how to connect with other people and share their power. This is a skill that can be learned. You can increase your people power by first understanding and realizing the following 12 people power principles and then putting them to work for you.
1. THE POWER OF GIVING
The "boomerang effect" of
giving is the guarantee of success. A boomerang always comes back
because that is the design of the instrument. In the same way, what
you give always comes back in some form because that is the design of the
law of giving. However, the only way the boomerang can return is
if someone first takes action and throws the boomerang. Giving is
a powerful way to activate your power, because human nature inherently
provides the desire to respond in kind. Get your "giving power" into
action. Pass along support and information to others. Then
all you have to do is watch for that boomerang and catch it on its return.
2. THE POWER OF INTERDEPENDENCE
Make a powerful and mature
shift from the mental state of "I can do this on my own" to "I honor the
power and results that are accomplished from working effectively with others."
Expand your thinking beyond yourself - the "I can do it on my own" mentality
limits your otreach and effectiveness as a business person. Many
of us need to retrain ourselves to think positively about interdependence.
Think of yourself as a multidimensional entity of resources and contacts.
Who you are consists of all of your life experiences and the people who
influence you. You are larger than what you see in the mirror. You
are a culmination of connections that provide an unlimited source of knowledge
3. THE POWER OF PRAISE
Praise calls attention to
the good, the helpful, and the positive. By praising yourself and
others, you bring people to a higher level of energy and awareness.
Humans thrive on positive reinforcement. There are two ways to regularly
acknowledge people in your business: speaking in person or over the phone
and sending notes or emails. Make sure you are giving and receiving
positive feedback in your life on a daily basis. Sprinkle the word
"thanks" throughout your day. Tell people specifically how they influence
your life in a positive way. Handwritten notes convey the personal
touch we often yearn for in our society - you'll brighten someone's day
and maintain your own "attitude of gratitude." My favorite story
about sending notes is from someone who attended a musical performance
and set the performer a one-word note: "Stunning!" That person's
experience and appreciation was so eloquently and beautifully conveyed
with that one word!
4. THE POWER OF QUALITY CONNECTIONS
Everyone has a vast and powerful
network of contacts. However, for some people the connections have
become weak and rusty from neglect. Clean up those communication
connections so that you can network with all the people in your life in
an easy, natural, and consistent manner. Networking is as simple as friendship
and as complex as matchmaking. It is about people being there for
one another. People are much more likely to be "people loyal" than
they are to be "brand loyal" and your network will naturally grow and blossom
as you strengthen and nurture your relationships. Never underestimate
the power of your contacts!
5. THE POWER OF STAYING IN TOUCH
Staying in touch with people
is what keeps your relationships close and connected. All of us at
times get busy and even though we think of giving someone a call, oftentimes
we don't follow through on the thought. Make a point to call people to
stay in touch and reconnect. Focus on calling at least one person
a week to wish them well or see how they're doing. Call someone you
have not talked with in a long time and let them know you are thinking
of them. Networking simply happens through conversation, yet someone
has to be willing to reach out and initiate the conversation.
6. THE POWER OF KNOWING YOU
You are a wealth of information,
ideas, and contacts. You are unique - there's never been another
person exactly like you and there never will be! You must believe
that this is true, and train yourself to think and respond as someone who
offers value. A positive sense of self, an awareness of the value
you can be to others, and a positive attitude, all contribute to your success.
Identify your goals in all areas of your life and utilize your resources
to assist you in accomplishing those goals with more ease, fun and efficiency.
7. THE POWER OF SMALL TALK
Small talk is a style of
conversation that allows people to get to know one another in a nonthreatening
manner. Small talk is not insignificant chitchat. It is the exploratory
stage in conversation that leads to discovering commonalties and opportunities.
Learning to approach people with confidence is a real skill. It is
not about making people talk or cornering people on elevators, but about
your ability to open the door to conversation with the people right around
you. When you focus on putting people at ease and show an interest
in learning more about others, small talk leads to connnection, trust,
and rapport. Have you ever noticed yourself in a conversation that
seems to be going nowhere? Then all of a sudden, you find that you
have something in common with the other person and the conversation takes
8. THE POWER OF LISTENING
Listening is the heart of
communication, but most people listen as if listening is simply a matter
of not talking. Listening is about being mentally engaged in what the other
person is saying. Masterful listening means giving your full attention
to someone else to create a connection that goes beyond the words that
are being said. It is through listening that people connect and develop
trust and rapport. It's more than just hearing the words. Listening
and responding to your clients or prospects when there is nothing in it
for you will strengthen your relationships with them and reap rewards for
yourself in the future. Also, listen for what non-business needs
you can fill. There are many opportunites to do this: recommending
a mechanic, a florist, a dentist, and a travel agent. The sale is
just the beginning in building a client relationship that will lead to
a lifetime of repeat business and referrals.
9. THE POWER OF SPEAKING UP
Are you one of those people
who grew up hearing the phrase, "Don't toot your own horn!" and responded
by going to other extreme? If so, it's time you learned to speak
up! You don't have to brag or be aggressive, but you do need to learn
to speak with pride and confidence about who you are and what you have
to offer. Always speak to the value and benefit of what you provide
people. Most people introduce themselves by merely giving their name,
title, and the name of their
10. THE POWER OF ASKING
People are often hesitant
to ask for help or information for fear of rejection or concern about bothering
people. In reality, most people are flattered and are glad to help,
but you have to be the one to open the door and give them permission.
11. THE POWER OF THINKING BIG
When you notice yourself
thinking, "I've contacted everyone I know," think again. It's not
just who you know, but who those people know as well. Everyone has
anywhere from 250 to 3,000 contacts. If you know 250 people and each
of those people knows 250 people, then your network expands into more than
64,000 perople! Every person you know could be a resource for an
influential, life-changing contact with someone. Don't ever think
you've contacted everyone there is to contact. You have the choice
and opportunity to have your network lead you to resources beyond your
12. THE POWER OF COMMITMENT
The difference between a mediocre networker, who occasionally produces results and experiences sporadic satisfaction and gratification, and a master networker is the level of commitment they have. That comes from a deep awareness of the long-term value of networking. Is networking a good idea? Absolutely. It is the most cost-effective marketing tool for growing your business and reaching an endless stream of influential contacts. But there is also documentation that people who have a strong support system tend to live longer and recover more quickly from illness. With commitment, these principles become a natural part of who you are. Good ideas are not the basis for the results you produce in your life - your daily actions and habits are. Making a commitment to yourself, your relationships, and these principles is the most powerful step you can take toward a life of richness.
Networking is like a treasure hunt. With a treasure hunt, you know there are jewels out there, you just don't know where, and the fun is finding the jewels. With networking, there are jewels out there everywhere - you just don't know where. So you meet this person, talk to that person, go to this meeting, call another person ... and sometimes nothing will happen until all of a sudden you find one of those jewels! And sometimes those jewels show up in the most unexpected places. Let your life be a treasure hunt! Let it be fun. Let it be an exploration, and I guarantee you'll have a life full of jewels!